We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide returns for all items purchased from us if the following conditions are met :
- All items must be in their original packaging with product tags intact
- All items must be unused and in its original condition
- All items should have no scuff marks or other indications of usage on the back
- Original receipts would need to be included
- All items would need to be purchased originally from lollipopart.net
If non of the above conditions are met, we regret to inform that we are unable to process any claims for refund regardless that the items have been mailed back to us.
1. VALIDITY FOR RETURNS
All returns would need to be raised within 14 days of receiving the order. All requests for returns, would need to be strictly made online at www.lollipopart.com/contact-us or via email@example.com for any delivery.
2. RETURNS ONLINE
2.1 If your order is damaged upon arrival you can contact us at firstname.lastname@example.org. You will need to include your ordernumber and at least two pictures indicating the damage. With this information we will handle your request with priority and contact you to work out a solution.
2.3 All requests for returns will be refunded via online store credit vouchers only. Your online Store Credit Voucher is valid for 30 days and can be used for your next purchase online. It is strictly non refundable, non extendable, non exchangeable for cash and non exchangeable for boutique vouchers. The online Store Credit Voucher is applicable online only and cannot be used in our Retail boutiques.
2.4 Online store credit vouchers are to be used in a singular transaction and any excess amount not utilized, would not be refunded.
2.5 Online store credit vouchers given will be at the buying price of the product as stated in the original invoice. No refunds will be given for delivery charges incurred in the original, returned and onward shipping charges of exchanged items.
3. OTHER TERMS & CONDITIONS
3.1 All items that are returned and exchanged, can only be made once.
3.2 We reserve the right and full discretion to disqualify you from enjoying free returns if the subsequent item(s) for return or exchange are of the same item(s) as a previous order.
3.3 Our returns and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.
3.4 Lollipopar.net makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description and fitness for a particular purpose.
3.5 Such returns are at all times governed by the provisions of the Consumer Protection (Fair Trading) Act.
3.6 All decisions made bythe owner of lollipopart.net are final.